FAQ

Planning to visit a quest?

Here you can find frequently asked questions and their answers.

  • How to find us?

    We have three locations, all in the city center:

    You can watch a video showing how to find us here:

    Watch video
    Narva mnt. 7A games:
    • The Mummy
    • Saw
    • Harry Potter and the Last Horcrux
    • Da Vinci Mystery
    Narva mnt. 7D (2nd floor) games:
    • The Dig
    • Boardwalk Empire
    • The Rusty Krab
    • Haunted House
    Narva mnt. 7D (3rd floor) games:
    • Mission Impossible
    • 007: Spy Kids
    • Pirates of the Caribbean
    • Indiana Jones
    • Casino Heist
    • Silent Hill
    • Stranger Things
  • What are your opening hours?

    We are open at the following times:

    Mon–Thu 12:00–21:00
    Fri 12:00–22:00
    Sat 10:30–22:00
    Sun 10:30–21:00

  • Is there a parking?

    • There is a paid parking lot right in front of the quests (Ahtri 6F).
    • There is also a parking near the Nautica shopping center (1 hour free), it’s a 5-minute walk to INGAME.
    The cost is
    €1.80 per 30 minutes
  • How much does an escape room cost?

    The price depends on the quest, number of players, and day of the week.

    The Mummy, Harry Potter, 007: Spy Kids, Indiana Jones, Pirates of the Caribbean, Mission Impossible, Casino Heist, Silent Hill, Stranger Things, Saw, Da Vinci Mystery

    Number of players Mon–Thu Fri–Sun
    2 60 € 70 €
    3 75 € 85 €
    4 80 € 90 €
    5 85 € 95 €
    6 90 € 100 €
    7 105 € 115 €

    The Rusty Crab, The Dig, Boardwalk Empire, Haunted House

    Number of players Mon–Thu Fri–Sun
    2 60 € 70 €
    3 75 € 85 €
    4 85 € 95 €
    5 90 € 100 €
    6 95 € 105 €
    7 110 € 120 €
  • Can children participate in the scary quests (“Saw” and “Silent Hill”)?

    We offer two thrilling quests for horror enthusiasts: “Saw” (14+) and “Silent Hill” (16+). These games are designed for participants within the respective age limits.
    Unfortunately, children under 14 or 16 years old cannot take part in these quests, even if accompanied by an adult.
    However, for children under 14, we have a special scary quest — an alternative version of “Silent Hill” called “Stranger Things”. Children can participate in this quest when accompanied by an adult or an animator.

  • How is payment made?

    Payment for the game is usually made on site by cash or card. If you have ordered food through us, payment is invoiced in advance.

  • Can I enter the game-master room or observe the game in the escape room?

    Unfortunately, this is not possible. The game-master room is used for working with clues, and other games might be visible, which could spoil your experience. Observing the game inside the escape room is also not allowed to maintain the atmosphere and avoid causing discomfort to the participants.

  • What additional services do you offer?

    Lounge area – €30/hour
    Includes a large table, a PS4 game console, a hot and cold water dispenser, cups, and wireless Bluetooth speakers.

    Birthday package – €60
    Includes 1 hour in the lounge area, 5–7 photos, a sweet gift for the birthday person, disposable tableware, neon signs, and a disco ball. The cost of the game and food is charged separately.

    Animator – €50
    Helps children during the game, guides them, and creates a pleasant and comfortable atmosphere.

    Actor in the game – €10
    Available only for participants aged 18+ in the “Silent Hill” and “Haunted House” escape rooms.

    Photographer – €45
    Professional photography during the game. Minimum 15 photos. Finished photos are delivered within 14 days.

    Show programs – €72 to €535
    Science shows, magic shows, Tesla shows, and other entertainment options.

    Gift cards – €30 to €115
    A great gift for friends, family, and colleagues.

  • What is a photographer in a quest?

    It is a professional photographer who will accompany you throughout the game, taking high-quality pictures. The photos will be edited within two weeks and sent to you by email.

    Some examples of our photographers’ shots are below:

    The cost of this service is
    €45
  • What is the “Birthday Package”?

    This is a special offer for celebrating your birthday with us.

    The “Birthday” package includes:
    • A private and festive lounge area at your disposal for one hour.
    • Lounge decoration with neon signs and a disco ball.
    • 5–7 photos of all participants taken in front of the completed escape room. The photos will be sent to your email address.
    • A sweet gift for the birthday person. A box of chocolates.
    • Use of disposable tableware.

    This service creates an especially festive and comfortable atmosphere for celebrating your birthday with us.

    The cost of this package is
    €60
    plus the cost of the game and the food you choose
  • What is the difference between the Silent Hill 18+ quest and the 16+ game?

    • The 16+ game does not include an actor, while the 18+ game does.
    • Silent Hill quest has the service of an “actor”. The actor is only available for players who are 18 or older. Throughout the quest you will have an actor who can scare you, touch you and add emotion to the playthrough.
    The cost of the service is
    €10
  • What is the difference between an animator and an actor?

    An animator and an actor play different roles in the games:

    • An animator is a professional who accompanies children under 14 during the game, helping them solve puzzles and maintaining order. The animator creates a more vibrant and interactive atmosphere for the children, immersing them not only in the game but also in the exciting world of the quest’s theme. They guide the children and responsibly take care of them throughout the game. Animator services are available for all games except “Saw” and “Silent Hill.”
    • An actor is only available in the “Silent Hill” game and only for players aged 18 and above. The actor plays the role of a frightening character throughout the game, adding extra emotions. By interacting with the players, the actor creates a more intense horror experience, including physical touches and adding additional tension to the game.
  • Is a prepayment required?

    • Payment for a standard game is made on site and can be done in cash or by card. No prepayment is required.
    • However, if you order food through us, a prepayment is required. We will send you an invoice for our services in advance, and this payment must be made at least one day before the scheduled event.
  • Can an invoice be made out to a company?

    Yes, we can issue an invoice to a company. To do this, you will need to provide us with your company’s details in advance (name, registration number, and address).

  • Can 8 people join the game?

    We recommend 7 participants for the quest, as our rooms are designed for a maximum of 7 people. If you want to join with 8 people, please be aware that it will be quite cramped and there won’t be enough puzzles for everyone. The overall experience may not be so enjoyable. Additionally, there is an extra charge.

    For each additional person
    +€15
  • Why do we need to pay for an accompanying person if only the children will be solving the puzzles?

    It is necessary because this person is also a player in the quest and goes through the game together with the children. He sees the solutions to the puzzles and is involved in the game in some way.